Policies

Privacy Policy

Your information stays yours. Here's what we collect and why.

What we collect

When you shop with us we collect your name, email address, phone number, and delivery address to process and deliver your order. If you create an account, we store your sign-in details securely.

Virtual try-on photos

Photos you upload for virtual try-on are stored privately and are only visible to you in your personal gallery. They are never shared, published, or used for any other purpose. You can delete them at any time.

Payments

Card payments are processed by our secure payment provider. Mirrored never sees or stores your full card details.

How we use your information

We use your details to fulfil orders, arrange delivery, respond to your queries, and — only if you agree — send you occasional updates about new pieces and offers.

Sharing

We share your details only with the partners needed to complete your order: our courier (name, address, phone) and our payment provider. We never sell your information.

Your rights

You may ask us at any time to view, correct, or delete the personal information we hold about you, in line with the Protection of Personal Information Act (POPIA).